This morning my wife got a text saying our appointment would be between 4Pm and 8pm?įrom Goodlettsville, I’m a truck driver so it’s basically anytime my phone connects to 5G but it always seems worst in the Southern US states The rep also said the tech would call 30 mins prior to arriving. I'm starting to have doubts signing up with you guys □įrom Hendersonville, So we got a phone call last night from a customer service rep saying someone would be here between 8am and 12pm. Your technician didn't show up for my internet installation and your customer service was terrible yesterday. Hey a new customer and your service is off to a horrible start. The 5th person told me to call a phone number, didn’t even try to assist. □ □ □ □ □ ⚡️ ℂ □ ℝ □ □ reported 10 months agoįrom Nashville, Need help trying to pay my account - I spoke to Chat Support earlier &was transferred four times, one included a tech person.telegraphing customer demand by announcing 25G plans with early availability 2023, generally 2024. Businesses want 10 Gbps symmetrical or multi-gig symmetrical. ya bois internet is down and can’t get out to service it until friday….ĥ) Customer demand is the least of these, yet most powerful. No guidance counselor 2.0 for the rest of the week. i’ve been on hold for 20 minutes, but i was hoping to know if there is an outage in my area. I repeat my internet is down Emily reported 9 months agoįrom Nashville, my internet is out, my hotspot isn’t working, i cannot access the “myAT&T” app, there is also an issue with my smart home manager. Time to switch providers!įrom Nashville, any updates on the outage in 37138? I know you're working on it, but what has caused the problem & is there an ETA? I tried to reschedule but your text service isn’t responding. I’ve been without home internet since Saturday and now your tech isn’t going to make my appt today. Apparently doesn’t value my business!įrom Nashville, is a joke. They are trying to get me to reschedule so it doesn’t look bad on the tech. The tech was supposed to be here by 8 & still hasn’t shown up. “Who cares if the customer has been without internet service for 5 days? What’s another 5 days?” At least the customer’s issue doesn’t affect me!” Still not happy about it, thoughįrom Nashville, why can I sign up 100% online, but have to make a phone call to cancel? Not really inspirational to consider y'all again in the future.Īpparently ‘s techs are allowed to just not show up. At this point they say they can't touch the line, that has to fix it. Unfortunately, it was the Ervin Cable Construction crew installing Google Fiber. Wasn’t like this a month ago.įrom Nashville, Thank you, Lee. Can barely send texts at all and expect them to go through. Hey, seriously what’s the deal with my cell service over the last month? If I am not sitting at home or work on Wifi, my phone is basically worthless. I would just like to know if this is the level of service I should expect? All day last week and yesterday when it was down for nearly 24 hrs each. Thanks, John Brooks reported 3 months agoįrom Nashville, I double checked it. Love paying for the internet service I need for work, but it just goes out for hours. Latest outage, problems and issue reports in Hendersonville and nearby locations: AT&T Issues Reports Near Hendersonville, Tennessee
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